Supervisor Training Resources

Emerging Danger

This brief paper from the Child Welfare Institute (2005) discusses information to be considered when assessing for child safety and risk

Family Engagement: A Web Based Practice Toolkit

Link to NRCFCPPP for an on-line tool that provides opportunities to learn about promising practices and approaches to family engagement.

Frontline Supervision - Where the Action Is

From CSSP.org SafeKeeping newsletter (2003), provides some strategies and tools for successful supervision

Parents' Expectations of Caseworkers

From the Children and Family Research Center (2000), this practice guide identifies positive caseworker behaviors and practical intervention strategies. Can be used as a training tool for staff

Results Oriented Management Training (Univ of Kansas)

On-line Tutorial - Certificate available** Intended for supervisory levels, learn to meet the ASFA challenge of managing programs and supervising staff to achieve results for children and families.

Safety-Related Information Standards

This publication (with embedded video) provides a framework for information collection to identify and assess the presence of safety threats and the protective capacity of the caregiver.

Supervising Child Protective Caseworkers

From the ACF Child Abuse and Neglect User Manual Series (2004), this publication offers information on building and managing an effective team.

A Supervisor's Guide to Consulting - Developing Worker Confidence

From ACTION for Child Protection (2007), this guide is provided to support supervisors as consultants to workers who are assessing for child safety and establishing sufficient safety plans

Supervisor's Guide to Implementing Family Centered Practice

(2005) From Mississippi DFCS, this guide, which includes several case examples, provides a framework for engaging families

Wraparound Process, Application of the Principles

From the National Wraparound Intitiative, describes the 10 principles and the family partner's role in implementation

Wraparound Process, Phases and Activities

From the National Wraparound Initiatives, document outlines the phased involved in Wraparound

Wraparound Process User's Guide

From the National Wraparound Intitiative, a handbook for families using the process

Staff Recruitment and Retention Workbook Series (from Michigan State School of Social Work)

The Role of Leaders - Workbook 1

Provides information, tools and methods for leaders to use to support supervisors in creating and sustaining a positive culture for staff retention.

The Practice of Retention Focused Supervision - Workbook 2

Includes methods and tools for setting objectives, structuring the supervisory process and managing stress in the workplace.

Working with Differences - Workbook 3

Provides understanding, methods and tools for tailoring supervision to the diverse characteristics, learning and behavioral styles and professional development needs of staff.

Communication Skills - Workbook 4

Provides specific information, tools and activities to adapt communication skills to the supervisory relationship.

The First Six Months - Workbook 5

Provides a structure, methods and tools for orienting, supporting and training new staff during their first six months on the job, with particular attention to helping staff cope with and manage the stressors of the job.

Recruiting and Selecting the Right Staff - Workbook 6

Provides information on promising practices and tools for recruiting and selecting front line staff; includes profiles of desirable qualities needed in front-line supervisors and staff and methods for developing effective collaborations with universities.

Knowledge Base

Additional Center Resources