1 - Outcomes Monitoring, activities to define, validate, implement, and monitor outcome measures throughout the Child Welfare Community
2 - Data Analysis, approaches and procedures to critically study performance results to determine if variances discovered are in fact issues which should be explored further
3 - Research Review,a series of activities to gather and validate evidence to support the development and implementation of interventions to address areas for improvement
4 - Evaluation, activities to assess promising interventions for children and families to determine if deployment to a larger population is warranted
5 - Continuous Quality Improvement,a series of actions to implement interventions across new domains, or to challenge, change, and test new assumptions about the underlying goals supporting the child welfare practice model
The ROA creates accountability and transparency by incorporating processes and tools for the dissemination of performance results to the Child Welfare Community and general public using the existing DCF website. The goal of Program accountability and transparency is to present accurate and timely performance information, along with an analysis of factors influencing trends, enabling stakeholders to view a true picture of the system and any potential needs for improvement.
Organizationally, the ROA resides within the OCW as a newly created Program Performance and Quality Management area. A Technical Advisory Panel which includes members from the Child Welfare Community advises the Department on the Program’s implementation. Program oversight will be provided by the ROA Governance Committee which will consist of representatives from the Department, Community-Based Care Lead Agencies, the Florida Institute for Child Welfare, Children’s Legal Services, Sheriff’s Offices, Contracted Providers, Office of the State Courts Administrator, and Community Partners.