Florida's Center for


Information and Training Resources for Child Welfare Professionals

This Week

This webinar is hosted by AdoptUSKids

In this AdoptUSKids webinar, you will learn strategies to effectively develop and support foster families as they transition from foster care to adoption and lifetime permanence. We will discuss the importance of early and ongoing development as foster families are asked to simultaneously support reunification and concurrently plan for adoption. The session will explore why providing foster families (including the children) who have decided to adopt the children in their care with comprehensive, tailored support during this vulnerable period is essential to the child’s and family’s wellbeing and success. Presenters will share concrete strategies to help workers improve the direct development and support they offer and suggestions for program managers who want to enhance their agencies’ support services for families.

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This webinar is hosted by Children's Home Society of Minnesota, Lutheran Social Services of Minnesota

In our spring webinar series, we will be learning from Dr. Elaine Schulte, MD, MPH, FAAP, Medical Director at the Adoption Program at Children’s Hospital at Montefiore, co-author of Caring for Your Adopted Child: An Essential Guide for Parents, and adoptive parent.Join the first webinar to learn about caring for your adopted child’s emotional health. Dr. Schulte will help us understand how toxic stress and early childhood trauma may affect children’s emotional health years later..

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Presenter: Kim Daugherty, Chief Operations Officer, Heartland for Children

Facilitator: Jamie Averett, Youth Law Center, QPI Consultant

Description: Walt Disney World, Publix, and The Ritz-Carlton are examples of a few companies that have embraced customer service models and have established excellent customer service reputations. While the function of child welfare is much different from retail and service sectors, there is much to learn from these customer service leaders on how to engage customers and establish a reputation of excellence. Excellent customer service does not happen by accident. It is created through a purposeful, systematic approach of organizational leadership, relationship building, and process refinement. Excellent customer service has the potential to positively impact the well-being and outcomes for children removed from their homes.

Kimberly Daugherty will lead this discussion and answer critical questions about implementing excellent customer service: What does research shows about implementing a customer service based approach? How is customer service defined in child welfare? How do you become a customer service PRO? What are the best practice tips for engaging in quality customer service?

As Florida’s Child Welfare System works in partnership to accomplish the mission of all children having excellent parenting, we invite you to join us as we begin to explore the concepts of creating a culture of customer service within our child welfare communities and in turn, providing excellent parenting for all of our children.

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Presenter: Michele Unger, TCCP Learning and Development Facilitator

The purpose of this training is to educate Pre-Service training professionals of the requirements set forth by CFOP 170-8: Plan of Safe Care for Infants Affected by Prenatal Substance Use. Within the presentation of CFOP 170-8, the TCCP Training Specialist will introduce and review key points as set forth within the operating procedure and relate these elements with the applicable Pre-Service CORE Modules. This webinar is intended for eligible Pre-Service Trainers.

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Presented by: Shawna Barnes, Deputy Compact Administrator, ICPC, Nevada Division of Children and Family Services

Mical Peterson, Deputy Compact Administrator, ICPC, Minnesota Department of Human Services

Karen Washington, Compact Administrator, ICPC, Louisiana, Department of Children and Family Services

Description: The Interstate Compact for Placement of Children (ICPC) can pose many challenges to child welfare case managers. This webcast is designed to help case management have a better understanding of the ICPC, and to answer many common questions case managers have about the ICPC. What does ICPC mean? What does it actually do? How does the process work? What regulations are important to know? What are my responsibilities as a case manager? How can I ensure the ICPC process is most efficient? Please join our national experts as we explore the basics of ICPC for case managers and learn how to ensure the ICPC process is most efficient to ensure permanency for children. If you have any general questions you would like to ask, you can send your questions to javerett@qpiylc.org. Please note that specific questions related to a particular situation will not be appropriate for this forum, and only general questions will be responded to.

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Description: Don't miss out on this Informative and Interactive Training with Dr. Ronald Federici, a Nationally Acclaimed Developmental Neuropsychologist. Do you have a child who has not been able to respond effectively and family dynamics that remain unchanged? After a successful training in our community last year, and watching many families find a path for success where they had been unable to before The Adoption Advocacy Center is excited to help Dr. Federici reach even more families and professionals. This workshop will be hands on and interactive and well as incredible amounts of resources and information.

In demand, Dr.Federici is committed to making a difference for those families who have lost hope and continue to struggle. If you are a professional in Child Welfare...whether a therapist or administrator, this training is a game changer! Helping families find systems for success is always our hope too.

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Presented by: Jessica Lorenzi Lead Communications Specialist Division of Consumer Services Florida Department of Financial Services & Denishia Sword Chief of Education, Advocacy and Research Division of Consumer Services Florida Department of Financial Services

Training Description: An overview of common financial frauds and scams that youth fall victim to, red flags and tips on how to avoid these scams.

A Q&A session will follow the presentation.

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SAVE THE DATE! Two days of training for $100!*

Adoption Professionals Track & Independent Living Professionals Track will run concurrently over the dates of May 16th & 17th (a detailed agenda will be forthcoming)

The Adoption Track will cover topics related to:

• Extended Maintenance Adoption Subsidy

• Guardianship Assistance Program

• Adoption Reports

The IL Track will cover topics related to:

• Transition Planning

• Extended Foster Care

• Life Skills

Adoptive Parent training (Saturday only) $50**

Educational Opportunity for Adoptive Parents on Saturday, May 18, 2019

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